Emma Isoherranen

Junior Customer Success Manager

+358 50 448 5004

emma.isoherranen(a)csihelsinki.fi

I work as a Junior Customer Success Manager. My daily responsibilities include managing our customers' support requests as well as addressing questions related to software usage.

I enjoy being able to assist in all situations – whether it’s about minor questions or larger challenges. Customer satisfaction is very important to me, and my goal is to make every interaction as smooth and pleasant as possible.
I strengthen our team with my language skills – I assist customers in Finnish, Swedish, and English – and also participate in translation tasks. I believe that good customer service can make a significant difference.

I am looking forward to new challenges and opportunities to further develop alongside this skilled team!

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